Dorset's premier provider of First Aid and Health and Safety Training.

Call us on: 01202 245709

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  • I wanted to tell you personally how good the course was. An excellent instructor & I thought the whole operation was really proffessional. I appreciated the nice touches of sweets, pens and face sheilds on the table. Great course - Highly recommended to others. Posted: Q Gould - Q E School

  • Tony knew his stuff, engaging, humorous and a very good accommodating trainer. The first course I've enjoyed in a long time! The 3 days flew by and enjoyed every minute. Thanks for keeping me entertained and awake. That's quite a feat. Jo Timley

  • A really well presented course. The course flew by and I was surprised how much I enjoyed the week. Posted By: Mrs G Chapman - Paulton's Park

  • Ray was good fun and made it easy to learn, who knows where he gets his energy from to keep us that entertained all week. Excellent teacher, interesting and entertaining - much better than previous I have attended (name mentioned) Posted By: Mr Dan Brooks-Nunne

  • Thanks you Tony for making the day such fun and all the extra help - I could not have done it without you, you're a star. Great course!

  • Look forward to doing my next course with your company - excellent fun. I will never forget the first aid impressions as long as I live - Ray you are a one off!

  • Thank you for making the course syllabus relevant to my staff and for your extra help and advice. A very good course delivered by an excellent trainer. Posted Mr Dean White

  • The instructors were up for it from the start and really in touch with those in the group and made it an easy relaxed environment to learn. A very useful day. Excellent knowledge, teaching and pace - Good fun. Posted by: Jo Frampton

  • First Class First Aid made it easy from the start. We just chose a date and a venue and they turned up and delivered an excellent quality course for a fraction of the cost of our previous providers. Thanks for the pens and face shields. Posted: Rob Jones

  • We will never look elsewhere again. "They're not joking it is First Class First Aid!" Very reliable, efficient company - will use again and again! Posted by: Francine Crook - Autism Wessex

  • 2 excellent instructors on the course this week, very knowledgeable and made it fun to learn - thank you so much!   

COVID-19 Corona Outbreak - Reassurance & Advice to Attendees

September 2021

First Class First Aid take the Health & Safety of our course attendees very seriously and review our high standards on a regular basis. We have produced the following information to reassure all attendees that we take the COVID-19 infection outbreak very seriously and have highlighted the measures we have in place in order to maintain the continued safety and welfare for all of our participants who train with us. 

In line with ongoing guidance from the government, we can confirm that our  First Aid Training course program will continue. We can confirm that our course venues (Hotels) have confirmed that they are "COVID-COMPLIANT" and have the capacity to continue to welcome us safely. 

In line with the  latest HSE guidance, where social distancing measures can be maintained, we are available to come to you at your place of work (or home) to deliver "Essential On Site Training". This can be held for individuals or small groups and can also give you "Reassurance of Training with those you know". Please contact us directly on 01202 245709 to discuss a tailored quotation/offer. Face masks will be provided free of charge by FCFA if required.

We are aware that the UK Government have issued further advice for the public regarding 'Social Gatherings', and for people to work from home 'where possible'. We should note that First Aid Training is not a "Social Gathering" but essential training that is needed by workplaces, particularly when it is not possible to work from home.

We frequently update our procedures based on evidence from the NHS, World Health Organisation (WHO), Health & Safety Executive (HSE) and Professional Training Organisations.

Please read full information here

HSE changes

In line with the HSE changes that came into force on 1st January 2017, all of our Emergency First Aid and First Aid at Work courses include free AED awareness training. 

If you have any questions about this please telephone or contact us through our contact form.

Thank you.

The Stage Door School of Dance & Drama

The Stage Door School of Dance & Drama The Stage Door School of Dance & Drama are now pleased to report that all their dance students and instructors are now even safer than ever now that they have completed their First Aid Training.

The 6 hour course of training was delivered on site in their Holdenhurst Road venue at a time convenient to all those concerned.

Maureen Headford, leader of the dance and drama school comments “We always look forward to the training and is a pleasure to work regularly with Ray at First Class First Aid.”

“He makes a serious subject fun, practical useful and useable.”

Ray comments “it’s a pleasure to earn a living teaching such a friendly accommodating bunch – They have never had any accidents which go to show that their policies procedures and general attitude to health and safety definitely pays off”.

Hands-on Defibrillation Training!

Queen Elizabeth Leisure Centre Training We are pleased to announce that all front line staff are now regularly receiving training in the use of their Automated External Defibrillator (AED) and are now primed to respond to any emergency around the centre.

Training is carried out by Ray Venner at First Class First Aid. Ray commented “Use of this equipment is an excellent skill to learn with the chance of a positive outcome being so much greater than with normal CPR”.

“The management team here receive training every 3 months so really are in top form to respond – Keep up the good work!”

Another Day At The Dentist

Another Day At The Dentist Let’s be honest, some of us don’t like going to the dentist. You will however be pleasantly surprised at Balmoral Dental Practice in Ferndown.

Not only are they extremely friendly people, well qualified and experienced but as you can see from the picture, also carry out regular resuscitation and defibrillation training with First Class First Aid.

Don’t worry; they have never had to use it for real so just have to be satisfied in practicing on a willing dummy.

I think it is nice to know that they take every aspect of patient care seriously and are extremely capable should the need arise.

Our customers

  • Purbeck Council logo

  • Poole Council resuscitation training

  • Odeon Logo

  • Dorset Council 1st Aid training

  • David Lloyd 1st aid Training

  • NHS - First aid training logo